Phocuswright Europe 2026

Perk launches MCP connector as part of push to eliminate ‘shadow work’
News / Technology
Perk launches MCP connector as part of push to eliminate ‘shadow work’
By Abby Crotty | July 15, 2026
Perk chief product officer Nikita Miller outlined the company's approach to AI and automation at Phocuswright Europe. Read More
Split payments and the future of checkout in travel
News / Technology
Split payments and the future of checkout in travel
By Abby Crotty | July 15, 2026
Samuel Flynn, co-founder of Hands In, outlines use cases for split payments and how he anticipates people will purchase travel in the future. Read More
Why B2B travel payments need more than virtual cards
From Our Partners / Technology
Why B2B travel payments need more than virtual cards
By PhocusWire | July 14, 2026
Brad La Nasa, chief business officer at Zyzza, speaks with Phocuswright’s Mitra Sorrells about B2B travel payments, virtual cards, carrier acceptance, agency liquidity and settlement friction. Read More
Rethinking the airline playbook for the AI era
News / Distribution
Rethinking the airline playbook for the AI era
By Abby Crotty | July 13, 2026
Airlines are adapting retailing and connectivity strategies as they shift from traditional network models. During a panel at Phocuswright Europe, executives from Travelport, Dohop and Vueling discussed... Read More
CEO Spotlight: Andrés Spitzer of Civitatis
Interview / Online
CEO Spotlight: Andrés Spitzer of Civitatis
By Linda Fox | July 10, 2026
Six months into the role, Andrés Spitzer, CEO of Civitatis, discussed growth for the tours and activities company, the impact of AI and what he brings as a leader. Read More
Why the booking layer is the real test for AI in travel
From Our Partners / Distribution
Why the booking layer is the real test for AI in travel
By PhocusWire | July 9, 2026
Mike Putman, founder and CEO of Custom Travel Solutions, discusses AI travel agents, direct supplier APIs, legacy distribution and why the booking step remains a critical challenge. Read More
Addressing the L2B ratio explosion
News / Distribution
Addressing the L2B ratio explosion
By Morgan Hines | July 9, 2026
With AI potentially driving look-to-book ratios to 200,000:1, can travel infrastructure survive the strain? Read More
Travel visibility, trust and conversion take focus amid agentic commerce shift
News / Distribution
Travel visibility, trust and conversion take focus amid agentic commerce shift
By Abby Crotty | July 8, 2026
Executives from Perk, Microsoft Advertising and Revolut discussed the future of agentic commerce in travel during a panel at Phocuswright Europe. Read More
Why hotel AI needs more than generic answers
From Our Partners / Technology
Why hotel AI needs more than generic answers
By PhocusWire | July 7, 2026
Juanjo Rodriguez, chief AI officer at Lighthouse, discusses hotel data, domain-specific AI, revenue management and why connected systems matter for hospitality’s next phase. Read More
Weighing build versus buy in travel's AI era
News / Distribution
Weighing build versus buy in travel's AI era
By Linda Fox | July 6, 2026
Executives from Amadeus, Etraveli and HTS discussed acquisition strategy and in-house development during a session at Phocuswright Europe 2026. Read More
Why traveler loyalty depends on what happens when things go wrong
From Our Partners / Online
Why traveler loyalty depends on what happens when things go wrong
By PhocusWire | July 1, 2026
Allianz Partners’ Anna Kofoed discusses why travel loyalty depends not only on points and perks but also on how brands respond when disruption, illness or emergencies affect the traveler journey. Read More
AI debate continues: Will travel's biggest brands thrive or falter?
Interview / Technology
AI debate continues: Will travel's biggest brands thrive or falter?
By Cathy Walsh | July 1, 2026
Mario Gavira and Christian Watts brought their ongoing PhocusWire debate to the studio at Phocuswright Europe 2026, offering sharply different views on how artificial intelligence will reshape travel... Read More
Hostelworld’s Gary Morrison on building for the social traveler
News / Online
Hostelworld’s Gary Morrison on building for the social traveler
By Cathy Walsh | June 30, 2026
Hostelworld CEO Gary Morrison discussed how the industry misunderstands hostel travelers, the company's strategy and more at Phocuswright Europe. Read More
CEO Spotlight: Julie Cheetham of Travalyst
Interview / Technology
CEO Spotlight: Julie Cheetham of Travalyst
By Linda Fox | June 23, 2026
Ahead of Climate Week London 2026 Travalyst CEO Julie Cheetham discusses how the travel sustainability discussion has evolved to conversations around risk management and revenue impact. Read More
Booking.com's James Waters on the human psyche, AI and shiny things
News / Online
Booking.com's James Waters on the human psyche, AI and shiny things
By Linda Fox | June 18, 2026
James Waters, chief business officer of Booking.com, spoke about the ways AI is impacting the travel industry and human behavior during an interview at Phocuswright Europe 2026. Read More
The Phocuswright Conference 2026